Contact Pair Eyewear Customer Service
Pair Eyewear Phone Numbers and Emails
Customer Service Number:
-
(646) 389-9692
Pair Eyewear Emails:
Pair Eyewear Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pair Eyewear Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pair Eyewear is 6463899692. 60% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Pair Eyewear may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pair Eyewear Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pair Eyewear is 6463899692. 60% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Pair Eyewear may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call Pair Eyewear mainly because of request for information, return/ replace, shipping and delivery.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Pair Eyewear is paireyewear@gdpr-rep.com. 81% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Pair Eyewear?
Most Popular Number:
| Total calls: 605 | Issues resolved: 39 | Last call: Feb 4, 2026 |
Contact Information
Pair Eyewear Website:
Pair Eyewear Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
610 Mayfield Avenue
Stanford, CA 94305
Pair Eyewear Customer Service Reviews
Can't speak to a live person. Very frustrating.
The PD tool is not working properly on the website. I cannot get my glasses ordered because I can't speak to someone.
I tried chat and tried calling, but no luck. Terrible customer service.
I want my money back I've done everything I've been ask to do except receive my glasses or money back!!
I never did authorize them to take money out of my card for a membership fee and theyre not giving me back my money. I need help with this issue and I will not buy from pair eye ware ever again.
How Good is Pair Eyewear's Customer Service?
Summary of Pair Eyewear Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pair Eyewear?
Shipping and Delivery Question:
- “Missing order”
- “Order issue”
- “ORDER DELAY”
Request for Information Question:
- “Status of my order”
- “Information and insurance”
- “Question not available on website”
Return/ Replace Question:
- Order change
- “Change order”
- “Exchange”
Product/ Service Question:
- “Problem with order”
- “Defective lense”
- “Broken glasses”
Payments and Charges Question:
- “Too many charges on cc”
- “Charge on my credit card”
- “I ordered glasses, with no discount, and I’ve gotten at least 30 offers since Thanksgiving to buy them cheaper. I haven’t even gotten my glasses yet”
Activation/ Cancellation Question:
- “Cancel order”
- “My order was cancelled in error”
- “Cancel order #2770508”
Account Question:
- “To verify if you take my insurance”
- “Need my Two accounts combined and to cancel monthly fee”
- “Account Issues”
Refund Question:
- “I need a refund”
- “Refund”
- “Refund! Or process my order with my recently email with PD numbers!!!!!!!”
Website/ Application Question:
- “Your site will not let me use my points”
- “Need website help”
Other Question:
- “Declined order”
- “Order received, but not what i ordered”
- “Not happy with order”
Compare Pair Eyewear Customer Service To
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