Pair Eyewear
Pair Eyewear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pair Eyewear has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Pair Eyewear to a friend or colleague.
- Rating Distribution
Pros: Different types of frames, Good choice, I have no clue.
Cons: Customer service is nonexistent, Hard to get to customer service, Length of time for delivery.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pair Eyewear has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Pair Eyewear to a friend or colleague.
- Rating Distribution
Pros: Different types of frames, Good choice, I have no clue.
Cons: Customer service is nonexistent, Hard to get to customer service, Length of time for delivery.Recent recommendations regarding this business are as follows: "Watch ur feed", "Not sure, still haven’t gotten my glasses. Speaking correct English language", "Make she RX is complete.", "These are not actual glasses a base pair must be bought before you can use these glasses".
Most users ask Pair Eyewear for the refund as a solution to their issues.
Review authors value the most Website and Discounts and Special Offers. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Juliet, Tennessee
Received wrong item
Not happy! I ordered two items and received the wrong item. I needed them for a trip I am taking this week!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong frame topper
The frame I ordered was supposed to be black, red, and white, and the one I received was purple, pink, and white.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stanford, California
Resolved: Canceled an order and was still charge for product
Company fixed the issue and I have been provided with apology.
Still waiting
I ordered top wear glasses, not knowing that they weren't actually glasses. When I realized this, I canceled the order.
Although the order was supposedly canceled, I received the product and was charged. I would like a full refund and need to return the product.
- I have no clue
- Top wear is just the designs and you have to order a base pair in order to use
Preferred solution: Full refund
User's recommendation: These are not actual glasses a base pair must be bought before you can use these glasses
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Order holdup
Very easy. She took care of the problem immediately. Please be aware this problem was an error on my part.
When I put my RX in I didnt put in PD distance. They sent me a notice within hours.
I couldnt find a way to update it on line so I emailed back. It never updated so over the week twice I gave it to the virtual helper.
Nothing. I called customer service and within minutes she was able to fix it.
User's recommendation: Make she RX is complete.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stanford, California
Customer service is nonexistent.
I had ordered some toppers and I immediately tried to correct the shipping address by emailing them, as it was the only option for contact. They didn't ship my order for two weeks, but the whole time I was sending emails to correct my delivery address, I never received any response back.
So, my toppers were sent to a timeshare that nobody will be in for six months. I'm sure that they're gone for good.
I'm very unhappy with the communication with customer service. It's pretty much nonexistent.
- Product is great
- Customer service is nonexistent
Preferred solution: Deliver product or service ordered
Kirkland, Washington
My order
I ordered base frame and sunglass topper gave them information about my eye doctor so they could get my prescription they advertised in their add 60dollar frames and 30 dollar topper
I knew I would have to pay extra for my prescription they quoted me 311dollars for my order
Then the next day they advertised that if you spend 200dollars you can get a free topper
So I called and asked for a free topper since I spent over 200 and was told that it wasnt available for me because of restrictions on my order
I told them the add does not say anything about it and I said I should receive a free topper
I havent been able to contact anyone and dont know if they canceled my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a $30 credit but I missed place information
I ordered the Murphy shade topper twice, and each time they didn't fit. So, I have a $30 credit. I need the number for that credit.
- Nice products
- Hard to get to customer service
Preferred solution: I would like to get another topper
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong scrip
I called to change my lens and asked how much more I was going to get charged. The price then doubled up to almost 500 dollars.
I canceled my order!
I already paid 208 dollars last night! So then I went back to the website and redid the order; it came out to be 314.00 dollars, so I would have to pay the difference of 106.42, which I would have done, but to tell me it was going to be another 400.00 dollars, no way!
- Good choice
- Need people who speak english on costumer services
Preferred solution: Full refund
User's recommendation: Watch ur feed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sölvesborg, Blekinge
Could not understand agent, still no glasses
Where are my glasses? You took the money right away.
How long does it usually take? It's been three weeks.
Called customer service. Could not understand a word she said.
- Different types of frames
- Length of time for delivery
- Speaking english
Preferred solution: Deliver product or service ordered
User's recommendation: Not sure, still haven’t gotten my glasses. Speaking correct English language
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